CPPC

 
Contact CPPC button white

 

Google logo with words


 weather button with words

 

Google Maps button white

 

USPS Button white

 

CPPC 2019 Workshop Schedule

       CPPC 2019 Workshop Schedulerock and roll logo

CPPC 2019 Workshop  – 
                             “ROCK OF
AGES”  

 April 11th – Thursday                                                    

1:00 – 5PM     Military Round Table – Moderator: Dori Bledsoe - Eagle Claims Service
                        Air Force – Carnita Farve
                        Army – Keith Well
                        Navy – Virginia Elmus
                        USTRANSCOM - David Jones
                        USTRANSCOM - Willie McAlister    

3:00 – 6PM     Pre-Board Meeting (Open to everyone)

April 12th –    Friday

8:00 – 11AM  Military Round Table  - Moderator: Dori Bledsoe - Eagle Claims Service
                      
Air Force – Carnita Farve
                       Army – Keith Well
                       Navy – Virginia Elmus
                       USTRANSCOM  - David Jones
                        USTRANSCOM - Willie McAlister    

8:00 – 11:00    Repair Only Segment – Bob Dickson - Furniture Medic by Bluegrass Furniture

11:00 – 12PM – On your own for lunch
(Hotel has a restaurant and is offering a special lunch buffet, must pre-register)

12:00 – 1:00 –  Registration & Official Opening of the CPPC Spring Workshop
                         
Exhibits Open

12:30 – 12:50 – New Attendee Briefing

1:00 – 1:45 –  Welcome
                       Introductions
                       Housekeeping
                       Elections

1:45 – 3:00 – SPEAKER –  Sean Georges
                                             Senior VP of Human Resources and In-House Counsel for Shoe Carnival
                                             
Achieve More Servant Leadership

3:00 – 3:15      Break

3:15 – 4:00 – What is Your Leadership Style? – Brandi Johnston - Atlas World Group
                      
Self-assessment and open discussion

4:00 - 4:15 -   Break / Transition

4:15 – 6:00 – Repair Firm Demos – 
                      
Porcelain Repairs – Joanne Hart - Manning Claim Service
                       How much is that worth? - Brenda Murray - At Your Service Appraisals
                       Solid Color Finish Repair - Todd Marks - Mid-America Full Claims Svc
                       Piano Top Buffing - Don Kistner - Kistner's Full Claims Service, Inc.
                       Toothpicks and Beeswax - Jon Heisey - Classic Touch Up
                       Veneering - Brian Aycock - Pete's Furniture Repair
                       Leather Repair - Dan Ashworth - Jumping Creek Restoration
                       Burn in's - Jeff Walton - Weathersby Guild - Louisville
                       Structural Frame Repairs - Upholstery and Case Goods - Mitch Treider - Complete 
                        Furniture Interiors
                       
                      

                       Cocktail Reception during demonstrations

April 13th – Saturday

7:30 – 8:30AM – Continental Breakfast with Hot Item

8:30 – 9:00      – General Session
                          
Town Hall – Open Discussion
                            Election

9:00 – 10:00     – Professional Van Operator’s Point of View – Theresa Mueller - Nelson Westerberg
                             Tony Honing -
PVO for Nelson Westerberg
                            
Getting a professional van operator to speak about their end (or the beginning) of the 
                              relocation process

10:00 – 10:15   – Transition Break

10:15 – 10:45    – Key Behavior Strengths and Limitations – Brandi Johnston - Atlas World Group
                             
Find out who you are! What motives key personality types

10:45 – 11:00    – Transition Break.

11:00 – 12:00PM - Break Out Sessions
                               Breakout Session #1 – Evolving Your Business – Adam Osborn - AHM Services
                               Panel:  Kelvin Parris - Parris Restorations, Inc.
                                            Dan Ashworth - Jumping Creek Restoration
                               Technology enhancements
                               Business experience, from then to now

                               Breakout Session #2 – Claims “The Never Ending Story”
                               Modeator: Debbie Williams - UNIRISC, Inc.
                               Panel:   Brenda Murray - Appaisals at Your Service
                                            Melissa Harling - Hollander Int'l Stg & Mvg Co.
                               How to negotiate claim settlements
                               When do you need an appraisal?
                               How to re-evaluate claim decisions with customers

12:00 – 1:00  – Lunch Buffet

1:00 – 1:45    – Group Trivia – Back by Popular Demand –
                          Carl Colagrossi -
Carl Colagrossi Furniture Service
                          Jim Grimes -
Pro Touch Up Inc.
                          Denice Valluzzi -
UNIRISC, Inc.

2:00 – 3:00    – Reals vs. Fakes – Debbie Morales - Metro Claims and Relocation

3:00 – 3:15    – Break

3:15 – 4:00    – Catastrophic Losses – Eric Vaughn - Suddath Government Services
                          Panel: Robert Wright - Stewart Moving
                                     Ashley Giddens - Suddath Government Services
Catastrophic claim losses from initial notification to finalizing the claim

4:00 – 4:30    – Wrap Up

4:45 – 5:30     – Post Board Meeting – Open to membershiprock and roll old guy

6:30 – 10:00   – Closing Reception – “Rock the Night Away”

                                     “Pre-Existing Damage Band”
                                                                           & 
                                                                    Karaoke