CPPC

 
Contact CPPC button white

 

Google logo with words


 weather button with words

 

Google Maps button white

 

USPS Button white

 

CPPC 2020 Workshop Schedule


2020 CPPC Workshop Schedule
Saint Louis, MO
April 17th & 18th

Thursday – April 16th

9:00 am – 4:00 pm      AMSA – Claims 101

                                    Educational Session and Optional Certificate

 3:00-5:00 pm               Pre-Board Meeting – Open to Membership

Friday – April 17th

8:00 – 11:00 am          Optional Sessions Prior to Official Workshop Opening

Repair Firms Only Session - Diversifying:

Moderator: Mimi Magdolen – Weathersby Guild – San Antonio/Austin

                                    Military Round Table Discussion Group

Moderator: John Johnson – UniGroup, Inc.

11:00 am -12:00 pm    On your own for lunch – Optional Lunch Special available with reservation.

12:00 – 1:00 pm          Registration and Official Opening of the CPPC Spring Workshop       

-          Exhibits open

-          CPPC Board Candidates – Meet and Greet         

12:30-12:50 pm           New Attendee Briefing

1:00-2:00 pm               Welcome        

                                    -     Introductions

                                    -     Housekeeping

                                    -     Open Board Elections, etc….

2:00-2:45 pm               State of the industry Address

Speaker: TBA

2:45-3:00 pm               Break

3:00-4:00 pm               Two Sides of the Desk in the Industry!

Moderator: TBA

Addressing interactions in our day to day lives. Reality vs Perception

4:00-5:30 pm               Repair Firm Demonstrations-

.                                   -     Independent Repair Demonstrations

-                                          Exhibits Open

-          “                               Repair Demo Happy Hour” - Drinks and Appetizers

Saturday – April 18th

7:30-8:30 am               Continental Breakfast with Hot Item

                                    “Exhibits Open”

8:30-9:00 am               General Session

                                     -    Election Results

                                     -    Town Hall - Open Discussion

9:00-9:10 am               Transition Break

9:10-10:10 am             Breakout Sessions:

                                    Topic #1: How Did the Damage Occur

                                            Moderator: TBA

                                            Panel: Ashley Hughes

                                     Topic #2: When is an Appraisal Needed

                                            Moderator: TBA

                                            Panel: Carol Foster

10:10-10:20 am           Transition Break

10:20 – 11:20 am        Importance of Expanding 3rd Party Networks/Reports

                                           More information decreases delays in claim processing

                                           Moderator:.TBA

11:20 am -12:00 pm    Damage Control Regarding Social Media

                                                Moderator: Janelle Ammel

                                                Panel:

12:00-1:00 pm             Lunch Buffet 

                                    Exhibits Area Open from 12:30 to 1:00

1:00-1:45 pm               GDPR and What is it and why it’s important to the industry?

                                    Moderator: TBA

                                    Panel:                 

1:45 – 2:00                  Transition Break

2:00-3:00 pm               Breakout Session

                                    Topic #1 GSA and How They Differ from Military

                                                Moderator: TBA

                                                Panel: Kristina Bell

                                    Topic #2 Repair Firm Products

                                                Moderator: Mike Noel – Weathersby Guild – St. Louis

                                                Panel:

3:00-3:10 pm               Transition Break

3:10-4:00 pm               Open Discussion Between Repair Firms and Adjusters

                                                Moderators: Mimi Magdolen, Kelly Ellis, UniGroup Adjuster

                                    -Why Certain Fees Charged                       - Difficult on-site customers

                                    -What Not to Say                                      – What Can Adj Do Better?

4:00-4:15 pm               Wrap Up Western 1

4:30-5:30 pm               Post Board Meeting – Open to Membership

6:30-10:00 pm             Closing Reception – “Wild Wild West” 

                                    Cash Bar, Dinner, Entertainment