Thursday 09/21/2023
8:00am-5:00PM Dive Into Learning!
QCA Class - Industry Claims basics and great resource material
working lunch included
6:00-8:00 Pre-Board Meeting
Open to Membership
Friday 09/22/2023
8:00-11:00 AM Optional: Military Round Table
Moderator: Robert Wright – Suddath
Panel: Carnita Farve - US Air force Claims Service Center
Wynester F. Askew - US Coast Guard
Mary Painter Opitz, Esq - Head, Personnel Claims Unit - Department of the Navy
John Plymire - US Army Claims Service
Dave Jones - US Transportation Command
9:00-11:00 Optional: Repair Firm Session Only
Moderator: Mimi Magdolen - Weathersby Guild San Antonio/Austin
Panel: John Quini - Wethersby Guild South Florida
Mark Romano - Mark F. Romano Furniture Repair
DiAnna Tindell - Tindell's Restoration
Topics: 9:00-9:30 itel/Renovar presentation - other means of revenue 9:30-9:45 Break
9:45-10:30 1. Office Setup and Organization
2. Effective Communication and Collaboration
3. Preparation for an Inspection
10:30 – 11 Open discussion from the floor
9:00 - 11:00 Optional: Carrier, Agent, Insurance Only
Leading Through Gratitude
Moderator: Jean Ann Reed - Graebel Companies
Support team: Kelly Ellis - Risk Strategies Company / UNIRISC, Inc.
Theresa Mueller-Rodaks - Nelson Westerberg, Inc.
12:00-1:00 PM Registration Open
12:30-12:45 Newbies Swim School (Board Introduction and Welcome Newbies)
1:00-1:45 Anchors Aweigh - Opening General Session
National Anthem
CPPC President’s Address—Heidi Wattier
Housekeeping Details
Introductions
1:45-2:30 Just Keep Swimming
How to keep your head above water in today's Industry Updated
Panel: Jessica Rogers - Atlas World Group, Inc.
Chuck Russell - UniGroup
Laura Pung - Wheaton / Bekins
Tamara Starnes - SIRVA
Kelly Ellis - Risk Strategies Company - UNIRISC, Inc.
2:30-2:50 Break
2:50-3:35 Ship Wrecked - "Competition can be perceived as a detriment and frustration. This practical
session will share ideas you can use to rise to the top of your profession or
marketplace. Equally applicable for both the industry employee/leader and the
vendor/repair firm/appraiser."
Moderator: Heather Looney - Furniture Medic by Precision Repair and Restoration
Panel: Jessica Rogers - Atlas World Group
Brenda Murray - At Your Service Appraisals
Pam Johnson - National Claims Services,
3:35-3:45 Break
3:45-5:00 Be Shore To Pack It Right!
Packing Demonstration
Moderator: Coleman World-Wide Moving
Demonstrators: Chris Richter - Coleman World-Wide Moving
Jared Gowdy - Coleman World-Wide Moving
Saturday 09/23/2023
8:00-9:00 AM Breakfast
9:00-9:30 Town Hall Meeting
9:30-10:15 The Seven Seas Of Succession & Business Planning
Moderator: Dan Manning - Manning Claims Services, LLC
Panel: Joanne Hart - Manning Claims Services, LLC
Jessica Rogers - Atlas World Group, Inc.
Joyce Manning - Manning Claims Services, LLC
10:15-10:30 Break
10:30-11:30 A Smooth Sea Never Made A Skilled Sailor
What you need to know about Shipping Lithium Batteries!
Moderator: Dan Bradley – International Association of Movers
11:30-1:00 PM Lunch
1:00-1:45 Making Waves For Over 50 Years
Moderator: Debbie Morales - Metro Claims and Relocation
1:45-2:00 Break
2:00-2:45 All Hands On Deck
Pushing Prevention to the Curb
Moderator- Brenda Rayfield – Republic Moving
2:45-2:55 Transition
2:55-3:40 Across the Pond
Education of International Claims Handling
Moderator: Jean Ann Reed - Graebel Companies
Panel: Paul Baker – Baker and Company
Kelly Ellis - Risk Strategies Company / UNIRISC, Inc.
Debbie Morales - Metro Claims Intl
3:45-4:00 Wrap Up
4:00-5:00 Post Board Meeting
Open to Membership
6:30-10:00 Hawaiian Tropical Night!
Closing Reception Planner - Mimi Magdolen - Weathersby Guild
DJ & Karoke to your Hearts desire
Wonderful Food and Cash Bar
Sit back, relax, and enjoy the night!