by DIRK KOELEMAN, Baker & Company   We handle several hundred requests to help define claims for loss and/or damage and to assist the people confronted herewith every month of the year. In that context we have become very experienced over these last 40 years in understanding some of the core issues involved. Every customer is different, and we find that many have other complaints which led to the making of the claim and certainly to the amount of the claim.   Firstly, as these are invariably...

The U.S. Government Accountability Office (GAO) has just published their report on the DOD’s management and oversight of the Global Household Goods Contract (GHC). The Department of Defense (DOD) arranges for the worldwide movement and storage of about 300,000 personal property shipments of service members and their families each year, at an annual cost of approximately $2 billion. As a result of dissatisfaction with its relocation program, TRANSCOM awarded the GHC, worth up to $17.9 billion...

by ROBERT WRIGHT, Suddath Government Services   In today’s military moving program, there are several different parties and programs that...