by ROSE L. THAYER, Stars & Stripes Staff Writer   Late last month, a bipartisan group of lawmakers on introduced a bill to hold private landlords of military family housing financially responsible for the health and safety of the homes they lease on military bases through enforceable standards.   “Hundreds of thousands of military families are going without safe and decent housing,” Sen. Richard Blumenthal, D-Conn., said during a news conference with other senators, House mem

by JOANNE HART, Manning Claims Services Here is an excellent example of how AI (Artificial Intelligence – buzz word that is all around us these days) can be used as the ultimate diagnostic partner, turning repair firms into forensic analysts. In writing this article I realized that I was able to not only show an example of how we can use AI to assist us but also, I am able to share how my AI experience could shed some light on the cause of a furniture issue that may have baff

by ROBERT WRIGHT, Claims Director – Suddath Government Services   Starting May 15, 2026 , all repair firms performing work for Department of War (DoW) Transportation Service Providers (TSPs) must comply with Cybersecurity Maturity Model Certification (CMMC) Level 1  requirements.   By May 15, 2027 , these firms will need to meet CMMC Level 2 assessment requirements  for any systems that process or store Federal Contract Information (FCI) [1] or Personally Identifiable Inform

by DIRK KOELEMAN, Baker & Company   We handle several hundred requests to help define claims for loss and/or damage and to assist the people confronted herewith every month of the year. In that context we have become very experienced over these last 40 years in understanding some of the core issues involved. Every customer is different, and we find that many have other complaints which led to the making of the claim and certainly to the amount of the claim.   Firstly, as thes

The U.S. Government Accountability Office (GAO) has just published their report on the DOD’s management and oversight of the Global Household Goods Contract (GHC). The Department of Defense (DOD) arranges for the worldwide movement and storage of about 300,000 personal property shipments of service members and their families each year, at an annual cost of approximately $2 billion. As a result of dissatisfaction with its relocation program, TRANSCOM awarded the GHC, worth up

by ROBERT WRIGHT, Suddath Government Services   In today’s military moving program, there are several different parties and programs that...

by Maj. PETE NGUYEN, PCS Joint Task Force Spokesman SCOTT AIR FORCE BASE, Ill. –  The orders came in just as summer Permanent Change of...

The International Association of Movers (IAM) has released a white paper detailing the cost increases impacting the moving and storage...

by JIM BANDY, Dee's Furniture Repair   This message is by no means a lecture for you will not see a halo, or angel wings on my back. And...

by ROBERT CARTER, Adjuster for National Claims Services, Inc.   There is much that can go wrong in the claims process.  One of the issues...

by Tim Helenthal Chairman & CEO @ National Van Lines I want to share some thoughts regarding the Defense Personal Property Program (DP3)...

by COREY TITUS, MOAA Government Relations   The Pentagon canceled its single-source moving contract with HomeSafe Alliance (HSA) on June...

by PEGGY MONSON, Adjuster for National Claims Services, Inc.   Claim chargebacks are a “hot topic” always and everywhere! The summer...

by KELLY ELLIS, VP Claims - Risk Strategies/UNIRISC   With the rise of advanced AI tools like ChatGPT, the insurance industry is facing a...

On June 18th the DoD terminated HomeSafe Alliance LLC (HSA), the DoD HHGs contractor, for cause due to HSA's demonstrated inability to...

by ROBERT WRIGHT, Suddath Government Services   The moving industry, specifically the COD market, ebbs and flows with the housing market....

by HEATHER LOONEY, AM, ISA - Sunset Appraisal Service   This can be the million-dollar question! People collect art that inspires them or...

by WYATT OLSON, Stars & Stripes Staff Writer   The following story is being reprinted with the permission of Stars and Stripes, which...

by THERESA MUELLER-RODAKS, Nelson Westerberg   Happy New Year! I hope everyone has had the opportunity to take the time to step back and...

by ROBERT WRIGHT, Suddath Government Services A household goods descriptive inventory is a critical document that outlines the agreement...