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2 days ago2 min read
Setting Goals for the New Year
by THERESA MUELLER-RODAKS, Nelson Westerberg  Happy New Year! I hope everyone has had the opportunity to take the time to step back and...
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2 days ago1 min read
Household Goods Descriptive Inventory
by ROBERT WRIGHT, Suddath Government Services A household goods descriptive inventory is a critical document that outlines the agreement...
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Nov 19, 20242 min read
The Importance of Accurate Documentation in Moving & Storage Claims
by ROBERT WRIGHT, Suddath Government Services  Moving and storage companies often face challenges when it comes to documenting inventory...
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Oct 25, 20242 min read
Claims Management & Customer Service: Tackling Technology
by JESSICA ROGERS, Atlas World Group It’s Monday morning and your inbox is full, phone is ringing, and you have a meeting that starts in...
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Oct 25, 20242 min read
Understanding the Difference Between Household Goods Mitigation & Remediation
By ROBERT WRIGHT, Suddath Government Services When it comes to moving household goods, two terms that are often used interchangeably are...
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Aug 5, 20243 min read
Understanding Mold and Its Effects on Contents
by JAZMIN PELAYO, The Contents Company Mold can be seen as an elusive or even feared substance. So, to better understand how to identify...
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Jul 19, 20243 min read
Surviving (and Thriving) During Peak Season
by JESSICA ROGERS, Atlas World Group Summer is in full swing and peak season for the moving and storage industry has begun! Temps are...
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May 18, 20242 min read
Dealing With a Difficult Customer
by KELLY ELLIS, Risk Strategies/UNIRISC As we gear up for the busy 2024 summer moving season, we'll inevitably face various challenges...
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May 18, 20243 min read
Elevating Customer Experience: A Guide to Seamless Household Goods Moves
by ROBERT WRIGHT, Suddath Government Services Moving to a new home is often listed as one of life's most stressful events, and it's not...
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