by DIRK KOELEMAN, Baker & Company   We handle several hundred requests to help define claims for loss and/or damage and to assist the people confronted herewith every month of the year. In that context we have become very experienced over these last 40 years in understanding some of the core issues involved. Every customer is different, and we find that many have other complaints which led to the making of the claim and certainly to the amount of the claim.   Firstly, as thes

The U.S. Government Accountability Office (GAO) has just published their report on the DOD’s management and oversight of the Global Household Goods Contract (GHC). The Department of Defense (DOD) arranges for the worldwide movement and storage of about 300,000 personal property shipments of service members and their families each year, at an annual cost of approximately $2 billion. As a result of dissatisfaction with its relocation program, TRANSCOM awarded the GHC, worth up

by ROBERT WRIGHT, Suddath Government Services   In today’s military moving program, there are several different parties and programs that...

by Maj. PETE NGUYEN, PCS Joint Task Force Spokesman SCOTT AIR FORCE BASE, Ill. –  The orders came in just as summer Permanent Change of...

The International Association of Movers (IAM) has released a white paper detailing the cost increases impacting the moving and storage...

by JIM BANDY, Dee's Furniture Repair   This message is by no means a lecture for you will not see a halo, or angel wings on my back. And...

by ROBERT CARTER, Adjuster for National Claims Services, Inc.   There is much that can go wrong in the claims process.  One of the issues...

by Tim Helenthal Chairman & CEO @ National Van Lines I want to share some thoughts regarding the Defense Personal Property Program (DP3)...

by COREY TITUS, MOAA Government Relations   The Pentagon canceled its single-source moving contract with HomeSafe Alliance (HSA) on June...

by PEGGY MONSON, Adjuster for National Claims Services, Inc.   Claim chargebacks are a “hot topic” always and everywhere! The summer...

by KELLY ELLIS, VP Claims - Risk Strategies/UNIRISC   With the rise of advanced AI tools like ChatGPT, the insurance industry is facing a...

On June 18th the DoD terminated HomeSafe Alliance LLC (HSA), the DoD HHGs contractor, for cause due to HSA's demonstrated inability to...

by ROBERT WRIGHT, Suddath Government Services   The moving industry, specifically the COD market, ebbs and flows with the housing market....

by HEATHER LOONEY, AM, ISA - Sunset Appraisal Service   This can be the million-dollar question! People collect art that inspires them or...

by WYATT OLSON, Stars & Stripes Staff Writer   The following story is being reprinted with the permission of Stars and Stripes, which...

by THERESA MUELLER-RODAKS, Nelson Westerberg   Happy New Year! I hope everyone has had the opportunity to take the time to step back and...

by ROBERT WRIGHT, Suddath Government Services A household goods descriptive inventory is a critical document that outlines the agreement...

by ROBERT WRIGHT, Suddath Government Services   Moving and storage companies often face challenges when it comes to documenting inventory...

by JESSICA ROGERS, Atlas World Group It’s Monday morning and your inbox is full, phone is ringing, and you have a meeting that starts in...

By ROBERT WRIGHT, Suddath Government Services When it comes to moving household goods, two terms that are often used interchangeably are...